Question: What kind of silver is on your saddles?
We make the silver that comes on our saddles in three grades, premium silver plated, silver overlay, and sterling silver. Our classic line is made with high quality silver plate, our Signature line features silver overlay and our Elite line features pure sterling silver.

To understand the differences in silver and what is available in today's marketplace, we encourage our customers to do their own research to understand what they are getting for their dollar. In today's marketplace, general rule of thumb is that most new saddles that fall under the $4000 range that have a good amount of silver are made with silver plate. Silver overlay typically begins at around the $3600 mark here again with a large amount of silver, and the upper segment being those made with sterling silver.

Prices between silver plate, silver overlay, and pure sterling vary widely. Silver overlay is generally twice the price of silver plated items due to the amount of actual silver content. Sterling silver is once agian about two times the price of silver overlay, thus about four times the price of silver plate, all a result of the actaul amount of elemental silver present..

Question: Why is there so much descrepenincy in silver advertising?
Unfortunately, there is no industry standard as to the way that silver is marketed or advertised, resulting in even more confusion for the consumer. It is not uncommon for manufacturers to use terms such as 'sterling silver plate', 'sterling overlay', when in fact, 'Sterling' is a word that is reserved for elemental silver that is at LEAST 97.25% pure silver. Since silver plate and silver overlay do not contain the required amount of elemental silver to be termed 'sterling', they should not be advertised as such.

Question: Do you offer a trial period to determine fit?
On saddle sales that are termed as 'in-shop' purchases (purchases that are not custom order), we offer a standard three day trial period to enable rider and horse to determine good fit and comfort. We can not offer trial periods or returns on custom orders. Please see below for a copy of our trial saddle policies.

Question: Do you offer any layaway programs?
We do offer a short term layaway program. We can offer a three month/three payment layaway with signing of a formal layaway agreement. The saddle is required to stay in the shop until paid in full. Deposits are non-refundable if layaway is cancelled. Please ask for more details.

Question: What if I want to customize a saddle or make a custom order?
We welcome custom orders, due to the nature of custom work, a deposit of $500.00 or 1/3 is required to begin work. Deposits are non-refundable if the order is cancelled. Unfortunately, we can not accept returns or refunds for any custom work. For custom orders please allow at least 12 weeks for completion. Please ask all questions about formal policy prior to ordering for more details.

Question: Do you offer financing?
Unfortunately we are not able to offer direct financing to our clients, but do take a variety of credit solutions such as Visa, Mastercard, Discover, and PayPal * (Paypal subject to agreement), personal check, or cash.